Privacy Policy

ApolloTechné Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.apollotechne.com (the “Site”) and use our mobile app (the “App”). Please read this Privacy Policy carefully. By accessing or using our Site and App, you agree to be bound by the terms and conditions described herein and accept the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of data when you use our Site and App:

• Personal Data: When you visit our Site, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form, we collect information such as your name, email address, mailing address, phone number, credit card information, or other details to help us provide services to you.
• Usage Data: Our App collects information related to your use of the App, such as how the App is used and user interaction patterns.
• Diagnostic Data: We collect device data (such as model, operating system version) and error data, including crash data, failed API requests, or exceptions the App may encounter, to monitor and improve the App’s performance and user experience.

2. How We Use Your Information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• For Website and App Improvement: To personalize your experience, improve our website, App, and services, and troubleshoot any issues.
• For Customer Service: To respond to customer inquiries and provide support.
• For Marketing Communications: To send periodic emails regarding your order, products, or services (if you have subscribed to our communications).
• For Analytics: To monitor the usage and performance of the App, and to collect aggregated data for internal analysis.
• For Transaction Processing: To process your transactions and provide the services you requested.
• For Administering Promotions and Surveys: To administer contests, promotions, surveys, or other site features.

3. How We Protect Your Information

We implement various security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes without your consent. However, we may share non-personally identifiable data with third-party service providers to help operate our services, such as analytics tools, error tracking services, and other necessary functions for the website and mobile app. These third parties will only have access to the data necessary for providing these services, and we ensure that they provide the same or equal protection of your data as outlined in this policy. Any data shared is done so in accordance with applicable privacy laws and the terms outlined in this Privacy Policy.

5. Third-Party Links

Our website may include links to third-party products, services, or websites that are not owned or controlled by ApolloTechné Inc. These third-party sites have their own independent privacy policies, and we are not responsible for the content or activities of these linked sites. Similarly, the mobile app may contain links to third-party services or resources. We encourage you to review the privacy policies of any third-party sites or services you access through our website or app.

6. Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes, we will post those changes on this page and update the modification date below. Your continued use of our Site and App after any changes constitutes your acceptance of the revised Privacy Policy.

7. Data Retention and Deletion

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Users may request the deletion of their data at any time by contacting us directly at hello@apollotechne.com. We will comply with such requests as required by applicable law.

8. Contacting Us

If you have any questions regarding this Privacy Policy, please contact us:
ApolloTechné Inc.
747 Rue du Square Victoria, Suite 700, Montreal, Quebec, Canada, H2Y 3Y9
hello@apollotechne.com

Last Modified: March 5th, 2025